Comments on: Almost 2 years after launch, who is using eNaira? https://nairametrics.com/2023/04/12/almost-2-years-after-launch-who-is-using-enaira/ Destination for Business news and analysis from Africa's largest economy Fri, 14 Apr 2023 15:49:58 +0000 hourly 1 https://wordpress.org/?v=6.2 By: MUHAMMAD AYUBA https://nairametrics.com/2023/04/12/almost-2-years-after-launch-who-is-using-enaira/#comment-552766 Fri, 14 Apr 2023 15:49:58 +0000 https://nairametrics.com/?p=445605#comment-552766 No good Customer service I have a pending transaction but no response useless app do joining it unless they provide good customer service if yes help me I refer many customers to eNaira unfortunately now I’m in trouble.

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By: Truth https://nairametrics.com/2023/04/12/almost-2-years-after-launch-who-is-using-enaira/#comment-552615 Thu, 13 Apr 2023 18:59:48 +0000 https://nairametrics.com/?p=445605#comment-552615 Some people who are so willing to use e Naira are discouraged with continue failure to accept your registration

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By: Olalekan Ajayi https://nairametrics.com/2023/04/12/almost-2-years-after-launch-who-is-using-enaira/#comment-552558 Thu, 13 Apr 2023 12:11:34 +0000 https://nairametrics.com/?p=445605#comment-552558 The government should make a policy that all their payments to contractors will be done only over the enaira platform. This will drive its usage among the citizens

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By: res non verba https://nairametrics.com/2023/04/12/almost-2-years-after-launch-who-is-using-enaira/#comment-552496 Thu, 13 Apr 2023 03:43:09 +0000 https://nairametrics.com/?p=445605#comment-552496 In reply to Mathew.

@Mathew, It’s an exaggeration to say that deposit money banks will completely disappear. With CBDCs, there’s potential for them to operate as digital-first public banks and coexist with other banks, mainly offering free banking services to those who are unbanked or financially disadvantaged. For example, how many different active bank accounts does the average middle class Nigerian have by the age of 40?

Additionally, banking is a lot more than just deposit taking. Deposit money banks provide various financial services to their customers such as lending, wealth management, investment products, insurance, and financial education that CBDCs may not be able to handle effectively.

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By: Jude Eromosele https://nairametrics.com/2023/04/12/almost-2-years-after-launch-who-is-using-enaira/#comment-552444 Wed, 12 Apr 2023 20:10:07 +0000 https://nairametrics.com/?p=445605#comment-552444 I was excited at the launch of enaira, my frustration started a month ago after transferring ₦160,000 to enaira somehow I was unable to transfer the money. I have made not less than 22 calls and 19 emails and follow-up mails.

It seems that I will have to live with the reality that my money is gone.

No where to complain to as their customer care mimics a robot while no response from several mails sent.

I will not advice any body to use if for now

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By: Mathew https://nairametrics.com/2023/04/12/almost-2-years-after-launch-who-is-using-enaira/#comment-552426 Wed, 12 Apr 2023 18:15:14 +0000 https://nairametrics.com/?p=445605#comment-552426 All CBDC are fearful

This will surely lead to the demise of deposit money banks as we know them if fully embraced by the masses

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By: res non verba https://nairametrics.com/2023/04/12/almost-2-years-after-launch-who-is-using-enaira/#comment-552420 Wed, 12 Apr 2023 17:16:28 +0000 https://nairametrics.com/?p=445605#comment-552420 If the Nigerian Federal Government and the Central Bank of Nigeria (CBN) were to utilize eNaira to distribute cash-based conditional transfers directly, and provide cash palliatives that are redeemable only at specific merchants for expenses like transportation, healthcare, and food, as well as digitally distribute the funds for constituency projects assigned by politicians directly to their constituents, it would significantly enhance the usage and significance of eNaira, thus validating its presence in the Nigerian financial services market.

The potential benefits of using technology, such as eNaira, to improve and streamline various aspects of Nigerian society are significant.

However, as evidenced by the recent tech-enabled voter accreditation and collation efforts by INEC, the impact of such initiatives is only as effective as those who are driving them. It is essential that those in charge demonstrate the necessary will and commitment to push forward these technological advancements and ensure their success.

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By: Jide https://nairametrics.com/2023/04/12/almost-2-years-after-launch-who-is-using-enaira/#comment-552410 Wed, 12 Apr 2023 16:04:33 +0000 https://nairametrics.com/?p=445605#comment-552410 I downloaded the app had issues signing up. Then once registered had issues sending payments. The sending payments issue got resolved with an app update the app itself is not very intuitive there’s no way to top-up my phone or pay electricity bills the payment received receipt that you get is very complex the whole thing is a disaster in my opinion which is a shame

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